Customer Testimonials

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Google Mar 17, 2025

They did a great job servicing my truck and repaired everything on time. Austin handled our service claim and he kept us informed on the status. Good experience and customer service

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Google Mar 17, 2025

Totally honest people I totally trusted them and they do superior work

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Google Mar 15, 2025

Came from Louisiana to look. Ended up buying. Can’t say enough about Greg and Carol. Amazing people. Honest and committed to finding you the very best deal. Worth every minute of the 6 hour drive!!!!

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DealerRater Mar 13, 2025

Brent gave us the best service. 3rd vehicle that we bought through him. Excellent employee.

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Google Mar 11, 2025

Great place to buy your next vehicle. Vince was very courteous and helped get us into our new vehicle.

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Google Mar 10, 2025

I am a first time buyer with Thompson's! My Experience was AMAZING! My Sales Consultant was Nathan Saderstrom! He was SO VERY helpful and Professional! He was SO Amazing that I took my Mom back to Thompson's the next week and she brought a New Buick Envista 2025!

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Google Mar 9, 2025

Great people great service, they take care of you!! Highly recommended!! Thanks Thompson's!!

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Google Mar 9, 2025

Chris and Carol were amazing to work with. They made the whole process simple and fun!

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Google Mar 9, 2025

I do not like buying cars. But I loved the experience at Thompson and the sales person Marcus.

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Google Mar 8, 2025

Phil is amazing and always takes such great care of our vehicle!!

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Google Mar 4, 2025

on 2/27/2025 We Traded our 2024 Audi Q5 for a 2025 Buick Enclave Preferred. Brent Sturgeon was our Sales Consultant and did a great job explaining all the many features and benefits of the vehicle. The professionalism of the entire Thompson sales team created a great experience.

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Google Mar 2, 2025

Best experience I've had at a dealership. Amazing people to work with.

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DealerRater Mar 2, 2025

I recently purchased a vehicle through Mike Peters and can’t recommend Mike and Thompson enough. I am in Indiana and had to complete the process long distance and it was very smooth from the beginning. Mike was very helpful in providing photos and information up front and wasn’t at all pushy or aggressive. We were able to negotiate a very fair deal and the whole process was stress free. Mike even picked us up from the airport to complete the paperwork and pick up the vehicle. Good people and great experience overall. Thanks!

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Google Mar 2, 2025

I recently purchased a vehicle through Mike Peters and can’t recommend Mike and Thompson enough. I am in Indiana and had to complete the process long distance and it was very smooth from the beginning. Mike was very helpful in providing photos and information up front and wasn’t at all pushy or aggressive. We were able to negotiate a very fair deal and the whole process was stress free. Mike even picked us up from the airport to complete the paperwork and pick up the vehicle. Good people and great experience overall. Thanks!

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Google Mar 1, 2025

Thompson was excellent in all aspects of the car (truck) buying process, especially Tito and Carole. Great team!

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Google Mar 1, 2025

Mike Peters was our salesman and he was very helpful. He knew the basic idea of what kind of vehicle we were interested in and showed us a vehicle that hadn’t been on our radar and we fell in love with it

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Google Feb 28, 2025

Chance was easy and great to work with on buying a new vehicle. Chance is very professional and knowledgeable about his job. I am very happy and satisfied with my new vehicle purchase. I told him what I was looking for in a vehicle, and he made it happen in a timely manner for me. Thanks again, Chance! 😃 😊

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Google Feb 26, 2025

Great experiences with Marcus

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Google Feb 26, 2025

We couldn't have been more pleased with Thompson's Auto Sales. The GMC Truck we purchase was the best deal we found within 250 miles. Jeff Harrison was professional and helpful. He made it a worry free, stress free experience from the first phone call to the very end. Chris DeCaro went above and beyond helping us as well. He took time with us and helped in ways he didn't have to. I would/will recommend Thompson's Auto sales. A great experience all around.

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Google Feb 25, 2025

Great place to buy a car

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Google Feb 21, 2025

Everyone here is amazing! I came to this dealership after a bad experience at another dealer and it was the best decision. Every person I dealt with was so kind and honest and they made my experience memorable. They were responsive to my questions and I would recommend it to everyone. Nate Little made sure I had a great time and he was so patient. If Nate is busy then ask for Greg Blair who will make you laugh in an instant. Thank you Thompson for being amazing!

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Google Feb 21, 2025

We had a great experience buying our new Trail Blazer thanks to Jeff H. He made us feel comfortable, took the time to go over everything about the car. We never felt like we were rushed on any decisions. Another bonus is Jeff has reached out to us after the sale to see if we have any other questions and not to hesitate calling him if we do. If looking for a car I would like recommend Jeff to help you!

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Google Feb 20, 2025

We want to thank Mike Peters for making our buying experience with Thopson's pleasurable. He was very polite and could address all our concerns. He made the purchase of our vehicle hassle free and without pressure. He returned our calls immediately with answers to our questions or any concerns we had. Everyone we delt with at Thompson's were very polite and accommodating. Everyone was very pleasant and upbeat and committed to serving us. I would highly recommend purchasing your next car with Thompson's and Mike Peters was a blessing to work with. Thank you to the whole ...

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Google Feb 20, 2025

I would like to thank Brent Sturgeon for helping me find a vehicle that best fits my needs. I am very excited for the adventures ahead in my brand new 2025 Buick Encore GX. If you are looking for a great deal and superb customer service, I recommend Brent and Thompson's for your next ride. Like the slogan says... "The Thompson boys are dealin' "

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DealerRater Feb 20, 2025

I just want to thank Bent Sturgeon for all the help he gave me in finding the vehicle to best fit my needs. If you are in the market for a new vehicle reach out to Brent. He will treat you right! The Thompson boys are dealin' and I couldn't be happier! I absolutely love my new 2025 Buick Encore GX and the price was right!

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Google Feb 15, 2025

Easy to get in for appt. Waiting room was comfortable, had a kids area, snack and drink while waiting. Friendly workers

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Google Feb 13, 2025

Very easy, smooth and simple! Jace and Carol did a fantastic job.

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Google Feb 13, 2025

Love this place! The only place I trust to care for my car is Thompson Service! They are precessional from making my appointment to completing the service on my vehicle. They truly keep my car running!

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Google Feb 12, 2025

We had great experience recently buying our new truck here. No pressure, straightforward process. Our salesman, Jon Randall, is a true "product guy." Unlike a lot of car sales staff, he really knows everything about what he is selling. He was great to work with. He even called us the day we were coming in to complete the purchase to let us know of an additional rebate GM put in place for current owners that we were going to qualify for. The entire staff we worked with from the sales manager to the finance person were friendly and ...

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Facebook Feb 11, 2025

I have bought an extensive amount of cars over the last 10 years, and Thompson’s customer service takes the cake. I took my parents around to find a new to them vehicle after their 2015 Impala was totaled by a lady without insurance. They had tried to go back to Mayse where they had purchased their last two vehicles and were told the “best loyalty discount they could give was $146 off the price of the car”. I took them across 3 different states before really pushing the 2018 JGC (I’m a huge fan, on my second 2018 and it’s exactly what they ...

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Google Feb 11, 2025

I have bought an extensive amount of cars over the last 10 years, and Thompson’s customer service takes the cake. I took my parents around to find a new to them vehicle after their 2015 Impala was totaled by a lady without insurance. They had tried to go back to Mayse where they had purchased their last two vehicles and were told the “best loyalty discount they could give was $146 off the price of the car”. I took them across 3 different states before really pushing the 2018 JGC (I’m a huge fan, on my second 2018 and it’s exactly what they ...

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Google Feb 8, 2025

We recently purchased our new GMC at the Thompson Dealership in Springfield MO. The whole experience was excellent and a fun time . They were all great from the start to the finish and we are excited with our new GMC purchase. We look forward to working with all the Thompson team and would recommend them for all your car buying or service needs. Thanks again to all the Excellent employees of Thompson Sales who assisted us on this fun time. The Davis Family

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Google Feb 7, 2025

As usual, I had a wonderful experience at Thompson Sales. This is my sixth car I have purchased from them over the past forty plus years. Tayton was extremely patient and helpful with me as I "hummed and hawed" over my eventual purchase; he "bent over backwards" with the whole transaction. He always was available with each contact I requested. I will definitely ask for Tayton with my next purchase. Thompson's in general is a very professional business. No pressure and always accommodating!

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Google Feb 7, 2025

I had a really bad experience at another dealership. They had added on almost $6,000 in hidden fees on a vehicle I was interested in. I immediately left and contacted Thompson’s and spoke with Bobby. I was given the price without any crazy fees added on. The next day I purchased the vehicle. It was the easiest purchase at a dealership I have ever had and I know I will return in the future.

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Google Feb 7, 2025

Nate was extremely knowledgeable and informative on the purchase of our Cadillac Thank you for everyone who made the purchase easy and fun

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Facebook Feb 7, 2025

This was the best car buying experience my husband and I have ever had. We were greeted quickly by Marcus Scott. I came across your website after not finding exactly what I wanted at another dealership. I showed Marcus the car I found on your website. Marcus was very knowledgeable about the car I wanted to look at as he was the one who took it in as a trade. The car I bought had a very EXCELLENT price. The whole experience went very smoothly and quickly. I would also like to acknowledge the gentleman in finance I believe his ...

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Google Feb 4, 2025

It is my pleasure to write a review to an outstanding Dealer with wonderful personnel. From managers to Finance. My personal salesman Tristan Primanzon is a bright up and coming prize for Thompson Sales. I am also apricated that the owner has introduced himself while I was purchasing and called me to verify how I am enjoying the new vehicle. That means a great deal with me since I'm also an owner of a company. Thank you Thompson Sales Stuart

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Google Feb 3, 2025

Mike Peters was our salesman. Everything went smoothly! Highly recommend

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Google Feb 3, 2025

We have purchased many vehicles from Thompson and the staff have always been so good to work with. Jace Brinkley has been an amazing sales rep and helped us with all of our purchases. He makes sure all or our request are made and always available to speak with. Would definitely recommend him.

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Google Jan 30, 2025

Thankful to have my Jeep back and driving much better. Thompson Service did a great job with my repairs. I always get my oil changed here too. I've used their courtesy shuttle several times so I don't miss work and they have the nicest drivers. Very convenient!

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Google Jan 30, 2025

This is the 3rd GMC we have bought from Thompson's. Jeff Harrison was pleasant to deal with. Hopefully I will live long enough to buy another.

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Google Jan 29, 2025

Mike Peters was our salesman and he was so friendly and professional! He treated us like family and made the buying process so easy and quick! I couldn’t be happier! I also want to mention Scott who helped us in finance. He took the time to really talk with us during the process even though it was late. He didn’t seem like he was trying to rush us at all. It really made me feel comfortable and like we weren’t a bother at all! The manager came and spoke with us a couple of times to thanking ...

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Google Jan 29, 2025

Marcus Scott worked with me to find the truck I wanted and took all the time I needed to answer my questions and would recommend him to anyone.

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Google Jan 28, 2025

I cannot say enough about our great experience in buying a car thanks to Mike Peters and Tom Gray. They worked with us and listened to us to make my dreams of a new car a reality. Thanks again!!

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Google Jan 25, 2025

Super smooth experience. Found a great Yukon XL in nearly perfect shape, and the transaction was very easy. Great staff. They didn't pressure and honored my requests to come to a fair deal. 10/10 will go back again! Oh, and shout out to Steve Hurd who was immensely helpful in our decision making process. No hassle.

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Google Jan 25, 2025

This place is as efficient as a Chiefs fourth quarter drive!! I’m a long time customer. The buying process is still as good as it always has been. Brent Sturgeon is a great salesperson. He is patient knowledgeable about the vehicle you are looking at. A.J. the sales manager made a deal that worked for me. Tom Gray in the business office got me out the door quickly.

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Google Jan 24, 2025

We always dread the process of purchasing a vehicle. Mike Peters, Anthony Jesse, and Chris Decaro made the entire process stress free! Mike was extremely knowledgeable and no-pressure while we made our vehicle selection. We appreciated his approach and can't recommend him highly enough! Chris was extremely patient, answered every question we had, and went above and beyond! Thanks to the overall experience with Mike, Anthony, and Chris we will always consider Thompson GMC over all other dealerships in the future!

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Google Jan 24, 2025

From the moment we pulled in to the lot Ricardo Gerard was very helpful and knowledgeable and found us exactly what we were looking for! We had been in an accident two days prior and he made sure that we had a no stress no hassle experience! We would definitely use Thompson’s again!

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Google Jan 23, 2025

Nate and Tom took great care of us and were so patient walking us through the process of buying our car! Highly recommend!

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Google Jan 21, 2025

I can’t say enough good things about Mike Peters and the team at Thompson! The entire buying process for my GMC Sierra was fantastic. They truly took the time to find exactly what I wanted and went out of their way to ensure I felt comfortable with the decision and all the features of the truck. Mike even waited around after closing to ensure he could walk me through all the bells and whistles. Truly great customer service! #ILikeMike

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Google Jan 19, 2025

I wanted to thank Tristan Primanzon and Carole Tatum for the best experience finding and financing my car. I came in during a tough situation and they were extremely charismatic and enthusiastic to help! They went above and beyond in assisting me to feel comfortable and informed about every step of the process. They were thorough and thoughtful, they really wanted to help me find something reliable that would last me a long time and I trust them wholeheartedly! Thank you both!

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Google Jan 16, 2025

Mike Peters was our sales guy. He was very personable, down to earth, helpful, knowledgeable and just a easy guy to talk to. He stayed with us throughout the whole process. Great experience. Would recommend !!

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Google Jan 16, 2025

Everything at this dealer is above and beyond. Nick, Shawna, and the whole service department were a pleasure to work with and got me in and back on the road quickly. Thanks

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Google Jan 13, 2025

Brent Sturgeon did an awesome job and even came in on his day off to help facilitate the sale. It was a great experience thanks to Brent and the staff at Thompson Sales

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Google Jan 12, 2025

Tito was awesome! Fantastic experience from start to finish.

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DealerRater Jan 9, 2025

good experience buying a new car from Thompson Sales. Working with Mike Peters and Chris Decaro was great. Both of them were very pleasant, knowledgeable and patient. Mike went over all the features of the car and showed me exactly how to use all. I highly recommend this dealership and Mike Peters.

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Google Jan 8, 2025

Mike just sold me my first GMC Sierra. He was not a high pressure guy, and actually is very relaxed. You will enjoy him and his approach to sells. He will work with you to the best of his ability to get what you are looking for.

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Google Jan 8, 2025

Nate was very helpful and very polite. I would definitely return in the future

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Google Jan 7, 2025

Nate Little was an amazing salesman with zero pressure to buy and presented me with lots of options. Jeremy Smith assisted greatly in finalizing the sale and was very up front and honest about everything in the entire process. Top level service all around.

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Google Jan 7, 2025

nate s done a great job sellong me the new truck

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Google Jan 5, 2025

We had recently replaced the power steering pump in our 2015 Acadia in the Kansas City area. On a trip to Springfield, the power steering went out. We were able to get the SUV scheduled for service first thing the next day. Nick M and crew in the service department got the problem identified quickly, had the part in stock (new pump), and had us on our way by mid-day. The parts and labor were covered under warranty. The waiting room was spacious, comfortable, and included free Wi-Fi, snacks, and a shuttle service. Nick kept us regularly informed throughout the morning ...

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Google Jan 4, 2025

I would highly recommend working with Brent Sturgeon at Thompson. He is highly professional and gives a car purchase a good personal touch.

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Google Jan 4, 2025

I worked with Tristan and Anthony and was able to get a great deal on a new 2025 Sierra Denali. They were easy to work with and very quickly agreed on a deal. Tristan did a great job, with showing how the different features of our truck worked and took the time to introduce us to the different departments that we will be using going forward. I would highly recommend Thompson GMC!!!

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Google Jan 4, 2025

Jon Randall and AJ, and Digger were all awesome! Jon was extremely patient and was not pushy at all. He answered all of my questions, and he allowed me to get into several vehicles. I am loving my new car and how they collectively worked to make it all happen to get me into the one I wanted. I initially had been going back and fourth between 3 different ones and came to the one in the middle. Keep up the great work! While I don’t plan on being back anytime soon, I would love to work with them again ...

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Google Jan 4, 2025

This is our second new vehicle we have purchased from Thompson Buick GMC of Springfield, Mo. It is conveniently located, they have large selection of vehicles and they are so easy to work with. No high pressure sales. Our Salesman, Marcus was very pleasant from start to finish. We highly recommend checking them out. We will return!!!!

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Google Jan 3, 2025

Service at Thompson is fantastic. Great job installing the bed cover and floor mats. Thank you

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Google Jan 3, 2025

The salesman went above and beyond for me. I was replacing a car wrecked in an accident. There was a delay in the funds from the insurance company getting into my bank account. This insurance money is what I had to use as my down payment. The salesman that I worked with and the dealership were kind enough to hold the car for me until I received my insurance money. Everyone I worked with was extremely courteous and friendly. It was a true pleasure working with this dealership.

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Google Jan 2, 2025

Mike Peters did an excellent job making the purchasing process as seamless as it can. He explained everything as we went along and was very patient with my questions. I will continue to use Mike for future car purchases!!

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Google Jan 2, 2025

Over and above! Insisted I bring the new car back for a rock chip they found when prepping for me. Kept my car for a week on their lot— no charge. Ask for Brent Morris in sales.

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Google Jan 2, 2025

Took care of the vehicle a few days before the scheduled appointment. Treated us very well and spent time to explain the issue and answer our questions.

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Google Jan 2, 2025

Tito and Digger were great to work with on the purchase of a 2500 truck. Good price and quick delivery. Thanks Guys.

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Google Jan 2, 2025

Great people to work with. Very easy to make a deal from start to finish.

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Google Dec 27, 2024

Although I didn’t buy my car here, Nate Little was extremely helpful & instrumental in getting me to my new car. I test drove a blazer on a whim after looking at Toyota RAV4s previously and was impressed with his knowledge. The sales team was great, just didn’t have the car that spoke to me on a time crunch! They also didn’t blow up my phone with promotions after I gave them my number.

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Google Dec 26, 2024

The purchase went smooth. Tito and Carol were great! They took their time,made sure I understood everything and were very precise and clear.

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Google Dec 24, 2024

Thompson has been GREAT to deal with on our last 3 cars. Our favorite sales person, Eric Simon, is very knowledgeable and great to work with. Highly recommend checking out Thompson Cadillac if you need a vehicle or service.

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Google Dec 22, 2024

Great people, great service!

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Google Dec 21, 2024

Just so grateful for all the patience and knowledge from Carole and Marcus provided in getting my new 2024 GMC. Thank you to all at Thompson Buick GMC of Springfield you guys are so Awesome 🤩

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Google Dec 20, 2024

Needed a last minute alignment when I took my truck in for the tailgate recall and they were able to get it in and done perfectly! Excellent service! Now my dealer of choice for sure!!

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Google Dec 18, 2024

We've worked with Thompson and specifically Mike Peters on our new vehicle purchases. We appreciate their approach to sales and service and will be back as repeat customers.

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DealerRater Dec 12, 2024

Great dealership I will come back for new vehicles and love the dealership service department

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Google Dec 12, 2024

I’m a repeat customer. Jeff is awesome. I enjoy doing business with him. Very knowledgeable and friendly.

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Google Dec 11, 2024

I knew what I wanted going in. Everyone was friendly & I did not feel pressured.

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Google Dec 10, 2024

We recently bought a new vehicle through Thompson Sales and could not be happier with the service we received from start to finish. Brent Sturgeon was amazing to work with and we are enjoying our new Acadia!


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