Customer Testimonials
I want to say thanks to "THE BEARD" Ricardo Gerard for helping me purchase my new car. He was very helpful and kind. No pressure. I love my Buick Envision...♡♡♡♡
We recently purchased our new Buick Envision Avenir and I can honestly say the whole process was free of any high pressure. We were treated very well, never left alone, and every step was clearly explained. I highly recommend Thompson Buik GMC of Springfield for any of your future car needs. Mr. Chance Sigman took great care of our us during the entire process. Thanks again guys, love the car !
I had an amazing experience here yesterday buying my very first car! From the minute I walked in Mark Cotner took care of me, even though he was just stopping by on his day off! He knew I was needing some fatherly guidance lol as this was my first dealership experience, so he went home and changed and hopped on the clock for me. He walked me through the whole process and was kind, patient, honest, and helpful. I was grateful to be able to work with him. Carole was also wonderful, who helped me with the paperwork and gave ...
Overall I had a great experience! I worked with Marcus and he was very knowledgeable and accommodating with everything that was asked. I would highly recommend this dealership!
They are like a well oiled machine...the oil changes are in a separate building from maintenance and sales...so usually no waiting to get in..3 or 4 bays...and alot of workers!!
I have been looking for a specific Trail Boss for the past 5 years. Accidentally stumbled across one that was perfect online. Mike Peters was referred to me by one of his repeat customers and let me tell ya, I fully understand why she is a repeat customer. Mike is extremely personable and knowledgeable. Felt like we’ve known each other for years. He spent all afternoon with me Friday until after close and even made sure I was leaving 100% satisfied with my purchase when I came back Saturday morning to wrap everything up. I definitely will be using Thompson Sales, ...
Car-buying experience was great - if you’re in the market, Steve Hurd is your guy! Went out of his way to help me from start to finish.
Had a great experience with salesman Jeff Harrison. Would highly recommend. Love my new GMC Terrain!
Very helpful and kind people. I absolutely love my car!
I hadn't purchased a new vehicle in 13 years so I was dreading it. Tristan made the whole experience so easy! No pressure, he was not pushy at all. He just showed me the features of the car and worked with me to get me in it. I love my car! I'm so impressed with the team at Thompson Sales and especially Tristan!
Just purchased a new truck from Thompson sales company. It was hands-down, the best car buying experience I’ve ever had. Absolutely no pressure! Chance Sigman was extremely professional and knowledgeable. He went above and beyond to make me feel comfortable throughout the whole process and was understanding of my time constraint! Highly recommend!
Everything was well organized and it was a very smooth process.
Chance Sigman was our sales rep and he went above & beyond! Got us a great deal plus the process was easy. Love our new GMC! You can’t Jo wrong with chance as your sales guy!! 🌟🌟🌟🌟🌟
Stopped in with my F350 for a quick oil change and tire rotation. I was met by Chris and he answered all my questions with courtesy and kindness. I was in and out - in under an hour. You got my 5 stars! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Thank you! 😃
Chance and Ethan were great to work with! Chance was patient and answered all my questions as this was the first vehicle I purchased by myself. I would 10/10 recommend him for purchasing your next vehicle!
My wife and I had the best experience when purchasing our Cadillac. Tito Amarillas is the best salesperson. He treated us very well and not just as a sale. No pressure, no excitement, no expectations. We just discussed the vehicle and what Thompson could do to put us in the vehicle we wanted. This will be the first place we look in the future when needing a new vehicle. We will most definitely be looking for Tito for help.
I have purchased two vehicles there in the last two weeks. Wasn’t going to do the second one till next year but they made me such a fantastic deal that I couldn’t pass up. My salesman Brent Sturgen was absolutely fantastic to work with. This is definitely the best place to purchase a vehicle.
The finance manager provided amazing customer service. My brother and I enjoyed making business with him. We will highly recommend thompson Dealership to our friends And also highly recommend Bobby for repairs process consultant I had the pleasure of working with Ethan and I couldn't be happier with the service I received. From the moment I walked into the dealership, Ethan and sales manager professionalism and knowledge were apparent. He took the time to understand my needs and preferences, guiding me towards the perfect car that checked all the boxes. Ethan and sales manager attention to detail and commitment ...
Joshua Pearson was great to work with! It was a fast and easy transaction. We are excited about our new ride. We will definitely be back and will refer friends and family. Thanks again!
Joshua was great to work with! It was a fast and easy transaction. We are excited about our new ride. We will definitely be back and will refer friends and family. Thanks again!
First Rate Dealer with excellent employees.
Buying from Thompson was fantastic! Tristan was the sales consultant we had and he was so sweet. Every person we met there was very nice and made sure we had everything we needed. It was such a nice experience compared to most other dealerships we have went to. I would definitely buy from there again.
Buying from Thompson was fantastic! Tristan was the sales consultant we had and he was so sweet. Every person we met there was very nice and made sure we had everything we needed. It was such a nice experience compared to most other dealerships we have went to. I would definitely buy from there again.
Our buying experience at Thompson was a great experience. Lance was very attentive to our needs and made the process easy peasy. The facilities are lovely and accommodating. Our granddaughter especially enjoyed the generous snack and beverage buffet! We love our new EncoreGX.We highly recommend and will return for future automobile needs.
Great experince from Chance the salesman, the New Car Manager to Carole in finance. All friendly helpful people. Looking forwad to many years of service. this is our 3rd vechile from Thompson!
Just traded in a Lincoln Corsair for the new Buick GX Avenir. Could not be happier! Great dealership and Great Saleman. Ask for Chance!
Deon Greenlee is a great salesman and always available to answer or find the answers I needed when I ordered my new truck at Thompsons
Mike Peters is absolutely amazing. My husband and I will only use Mike Peters with Thompson Sales when it comes to purchasing a vehicle. We recently purchased our second vehicle with Mike and the service was top notch. The communication and hospitality completely unmatched. Mike treats you like family and has in-depth knowledge of the vehicles he offers and the industry as a whole. Thank you Mike for being consistent and thoughtful towards your customers!
Mike Peters is absolutely amazing. My husband and I will only use Mike Peters with Thompson Sales when it comes to purchasing a vehicle. We recently purchased our second vehicle with Mike and the service was top notch. The communication and hospitality completely unmatched. Mike treats you like family and has in-depth knowledge of the vehicles he offers and the industry as a whole. Thank you Mike for being consistent and thoughtful towards your customers!
Amazing experience!!! This is the second vehicle my wife and I purchased from Thompson Buick GMC and they made this experience, just like the first one, so smooth and easy for us. We’ve used Salesman Mike Peters for both of our purchases and I can honestly say I will not buy a vehicle from another person or dealership. Just outstanding service, communication, and hospitality!!! Beyond satisfied with all of our experiences, start to finish, with Mike and Thompson’s. Big shoutout to AJ and Ryan in the finance department as well for making this a seamless purchase for us!
Worked with Mike Peter for sales and Tom Gray with finance. Both were no pressure, calm demeanor, and overall just stress free.
Worked with Mike Peters for salesman and Tom Gray with finance. Both were very relaxed, no pressure, and just overall calm demeanor. Would definitely recommend!
Great service! Clean professional and efficient.
I got the pleasure of working with Chance and Ethan on purchasing a new vehicle. Chance was through and made sure to help me through the process of purchasing my first vehicle by myself. He was patient and answered all my questions. I would 10/10 recommend him for your next purchase!
Enjoyed my first car buying experience - everyone was very helpful and Josh spent many months working with me to make sure I got the right first car
Brent Morris was very helpful. Thank you and have a blessed day
It's always a pleasure to do business here, whether it's service or with sales buying a new car. I can't recommend Jeff Harrison in sales enough! Known and dealt with him for years. Professional, friendly, upfront and not pushy. He's taken care of me for years, along with family and friends. Just bought another vehicle from him for my lady and it was a seamless transaction as always. They really do check over their used vehicles to make sure they are 100% good to go. If you need a vehicle, definitely buy from Thompson's. You won'...
Buying experience was A-1. Jace is the man and took great care of us. All the staff was great to deal with. I would definitely buy another vehicle from Thompson again.
Professional, knowledgeable and friendly staff! Sales Consultant Deon Greenlee was my first contact on Saturday. He nicely quizzed me on what I was looking for in a vehicle, explained differences between the vehicles I mentioned and their features. He then steered me to a vehicle that fit my needs and we went on a test drive where he went over even more information about the Buick Envision. When a customer arrived that he had a scheduled appointment with to deliver a new truck, Deon smoothly handed me off to Sales Consultant Tayt Thompson. Tayt told me additional information and features ...
Always professional and friendly staff. Reasonable pricing for an oil change and tire rotation for my 2500HD diesel.
I believe they were very fair in the transaction of the sale gave me a good trade-in and made me feel welcome in their dealership
Highly recommend Thompson Buick GMC! I was hesitant to work with a big dealership since I’ve not had great experiences in the past, but they were SO kind and respectful and easy to work with. Marcus was super responsive and not pushy at all. I had a pretty strict budget and he worked to make it happen! I love my nee and it was exactly what I needed!
We just had our second buying experience at Thompson’s and it was excellent from start to finish. Mark Cotner was responsive and awesome to work with and we never felt pressured to buy a particular vehicle. We could have gone to any other dealership but we insisted on buying at Thompson’s because of the history of excellent customer service we’ve had there.
This was my second purchase from Thompson. Vince Hamilton and the finance department made my car buying process smooth, straightforward, and comfortable. I needed to coordinate a ride from where I sold my previous vehicle, and Vince did this himself. Will continue to purchase here.
A BIG thank you to Marcus for answering the sales call when I made the call to Thompson Sales. He helped me find the truck I was looking for and wasn’t pushy as most people think salesman would be. Working with him was like working with someone I have known forever. I really enjoyed my experience of shopping with him. Thanks again Marcus. A HUGE thank you to Chris for making this happen. He did not give up on me nor stop finding the best options for me. Thanks again Chris. These guys were definitely not at work just ...
Purchased a 2024 Buick Envista from Chance. Easiest purchase I've ever been through. Chance was very thorough and answered any question I had in a timely matter. Very happy with our car. Appreciate you guys.
Thank you Thompson Buick/ Cadillac for helping us so much. Chance Sigman was a top performing salesman for us and helping us choose the right car for us. Thank you again, we are recommending to friends.
We were very happy with our salesman, Mike Peters. Come to find out it was his day off and he had just stopped by the dealership. He spent all the time needed to complete the transaction without making us feel like we were keeping him from something else. He found the vehicle were interested in, did the test drive with us and then instructed us on the vehicle features. It was the best experience we have ever had with vehicle salesman. And, also kudos to Carol Tatum for completing the paperwork in a professional and timely matter. The whole experience ...
The car-buying stinks these days with higher prices and ridiculous interest rates. At least the folks at Thompson show some care about this. Ask for Mark Cotner to get a decent deal.
Joshua did an amazing job showing us the vehicles we were interested in and giving us feedback on each vehicle. His customer service was immaculate as well guiding us the entire step of the way. His service was truly appreciated and a big reason we will be back!!! Thank you Thompson.
Mark Cotner was my salesman. Smooth easy transaction, no pressure, would by from them again.
We started taking our car after lunch for oil change and tire rotation and there is never a wait. We barely sit and get comfortable and it’s ready ! So happy!!
Great service. Tristan was great to work with.
Saved our vacation by getting our car repaired within 2 days of having it towed in. We didn't miss one outing/event we had scheduled! Thank you Clay Dyer and the Thompson service department team.
Great service with little time in the shop. Waiting area fully stocked with refreshments and a TV to watch as you wait.
Chance—along with everyone we dealt with—was professional and courteous. He answered all of our questions, was never pushy, and was very respectful at all times. It was an overall great car-buying experience.
Had sudden development of AC issue with my Canyon. Went into Thompson mid morning, did not have appointment but Service Rep Austin able to work with the schedule and get my vehicle’s repair done that day. This was on 7/3 and with the 90+ degree temps, the upcoming holiday and the fact that I would have to be starting a work week the next day, I was very appreciative that Thompson could take care of the issue so rapidly.
Friendly, courtesy, quick,informative. Brent Morris showed us the vehicles we were interested in answering our questions getting us off the lot without a lot of hassle in the truck we wanted. Will use Thompson GMC again!
This is a world class dealership, that in every facet of the process, excel! Ownership, Selection, Sales, Finance, Service,and Hospitality are second to NONE. If you live within 3-5 hours of this dealership, do your due diligence and compare to any other dealerships in that range and you will find it’s worth the drive! There is a reason this dealership has been in business for 105 years!
Joshua and the entire team at Thompson is top notch! Service was unmatched and I'm pleased with my purchase. The car feels brand new after they tuned it up and got it ready to sell. Will be back.
They were amazingly fast, in and out in 10 minutes total. Very professional and courteous. The facility was very clean and in order.
I would like to give a big stamp of approval to the whole staff at Thompson Buick GMC for making my experience purchasing my new Buick a happy and rewarding event. My Sales Consultant, Chance Sigman, was interested in what was important to me and worked hard to find the vehicle that was perfect for me. From the test drive to the details, he was attentive to every aspect of the transaction. He introduced me to Anthony and Digger, and got the choices narrowed down, which made my decision quick and easy. Carol and Tom handled all the financial details ...
Recently purchased a new vehicle from Thompson sales company. It was hands-down, the best car buying experience I’ve ever had. Absolutely no pressure. my salesman, Brent Sturgeon was extremely professional and knowledgeable. He went above and beyond to make me feel comfortable throughout the whole process. Highly recommend!
What a FANTASTIC car-buying experience. From walking in the front door and meeting Tayt to driving away in a brand new 2024 Buick Envista Avenir. Even HIS manager was helpful, informative and “not pushy”! Even Carol in finance was a friendly and professional person that went through the entire process and answered all of my questions and worked to get me the best rate possible! This was my first time buying a brand new vehicle. I’m a mom to a 10 year old special needs kiddo. I’m also a travel nurse. So needing something reliable, safe, a warranty and good ...
I’d like to reach out to both Bobby Duncan and Anthony . Brian and I love love love our new ride. It’s everything and more that I was looking for. Thanks, Thomas and Brian
Really impressed with the service department. We were headed home from vacation and started experiencing issues with our 2022 Yukon Diesel and they took care of us quickly and had us back on the road. We will definitely be checking them out when we are ready to buy our next vehicle.
We just bought my wife a new gmc terrain slt from Thompson Sales Co. and my go to guy has always been Vince Hamilton. He’s very professional and knowledgeable as well as becoming a good friend. I have bought several cars from him over the years with great satisfaction. He is unwavering in his commitment to customer satisfaction. I will not buy from anyone else. My wife and I are super pleased with the overall experience. 5 stars all the way!!
Bought a '23 XT6. Low/no pressure salesman, Marcus Scott. He was true to his word and followed up on post sales repairs and touch ups. Dealer body shop very professional at touching up minor scuffs noted prior to sale. Would strongly consider Thompson for next purchase even though they are 100+ miles from home. A very positive experience. I would recommend Thompson and Marcus to others.
Perfect experience as always. Great service. Friendly, prompt, great waiting area.
Great experience at this dealership. Greg Blair was an incredible salesman! He stayed late, communicated well and never made me feel pressured. Greg really made my car buying experience comfortable and fun. He will have my family’s business for all our future vehicle purchases.
Recently bought a new truck with Thompson. The service and attention received from the entire sales team was fantastic. They provided refreshments for my young children and did their best to expedite the overall process. Jace was a fantastic sales professional and we were able to quickly get to a deal. I look forward to future interactions and purchases with Thompson.
We purchased two vehicles from Thomson and had a great experience. Jace Brinkley is the best car salesman I’ve ever had the pleasure of working with. Super easy going and made the process so easy. I’ll be using Jace for all future purchases. Ask for him if you want the best service possible!
Thompson was amazing from start to finish! My sales rep, Jeff H., was simply the best. He took the time to guide me through my first purchase from a dealership step by step. He made the car buying experience very personalized and was available to answer my questions quickly. Everyone I worked with at the dealership was great and the level of customer service and professionalism provided is something you don't see a lot of. I am extremely happy with my new Buick Envision, and would HIGHLY recommend Thompson for anyone looking to buy a vehicle.
Wonderful! Quick in and out, as usual!
Marcus and his team did a great job helping me get into my dream truck and made it quick and easy! Plus, they have the best prices around!
Ive been looking for a Cadillac CT6 since 2021 and could never close the deal. They say I'm too picky and I'm too hard to please, but these guys down at Thompsons have impressed me and have went above and beyond to accommodate me. If you're thinking about going elsewhere, DONT!!! If you think you can find a better dealership, you WONT!!! If another dealership says they can do better, they CANT!!! I will always spend my money here from now on and that's the truth. We drove 3 hrs to this dealership with low expectations because we'...
I had an incredible buying experience using Mike Peters as my car dealer! He kept me informed every step of the way and avoided any unforeseen expenses or concerns. I highly recommend anyone searching for a new vehicle to check out the inventory Thompson has in stock. Their service cannot be matched!
Greg did a great job as well as the entire team. The wife loves her new truck and given her the name “silver Bullet”. Thank you all.
Mike Peters provided superior service in helping me choose my new Truck. I highly recommend asking for Mike Peters when shopping at Thompsons for a new or used car.
Friendly staff. Nice waiting area. Service took the expected time
It’s always a great experience buying a car at Thompson Sales Company in Springfield Mo! I live 2+ hours away and just bought my second truck in 4 years from them. Tito, Alex and AJ took great care of me. You can tell your business matters and they want to build a strong bond that earns your trust and brings you back the next time you are ready to purchase a vehicle. When it comes to GMC Sierras, they always have something in their inventory that you will fall in love with. Tito was my sales person 4 years ago. When I ...
Busy place this morning with full bays and several cars waiting in line. But they were courteous and professional, and still got my car in for the oil change and tire rotation quickly enough that I was there for only an hour total. Nice waiting area with a TV and some snacks that helped pass the time. Thanks!
Marcus Scott, Digger, and AJ were a phenomenal sales team. Marcus was my primary sales team member and he was transparent the whole process and never pushed me. I will definitely return to Thompson for any more car purchases. Carole T. in finance was so helpful, efficient, and took care of me. Thanks so much to the Thompson dealership!!
Jeff Harrison was soooo helpful from start to finish and I could not be happier with my new purchase!!
Quentin was very courteous and was very good at keeping me informed. I will definitely recommend them to all of my friends.
Mike Peter's and staff were absolutely great. Thanks for making the buying experience easy!!!!
I have had the privilege of knowing Lynn Thompson for several years. Even though I can say I know him personally, he treats everyone that he does business with the same. He’s fair and honest and genuinely cares about his customers. Jace Brinkley was our salesman and he worked closely with us to find the perfect vehicle. Give them a call or just take a drive through their lot and get the best deal in town!
Ricardo (beard) did a good job---answered all questions and was very familiar with the brand we were purchasing (some salesmen don't even know details of their own brand). Appreciated working with him. Closing always makes me nervous because of "add on's" they throw out but Tom Gray didn't pressure and allowed us to look over and choose 'yes' or 'no'. I would say Thompson boys live up to their good reputation!
My thanks to Mike Peters: he did a great job in helping me to purchase my new GMC SUV.
It was very pleasant doing business with Thompson Buick GMC, especially our sales associate Brent Sturgeon. If you are looking to purchase a new car I would highly recommend Brent.